South Africans Abroad: Navigating the SARS eFiling Challenges
- Michael Kransdorff

- Oct 18
- 2 min read
Updated: Nov 15
Understanding the SARS Loop
South Africans living abroad have faced a frustrating challenge with SARS. Many have been stuck in a loop, unable to access their SARS eFiling profiles. This issue arises because their old South African mobile numbers or email addresses no longer work. As a result, they cannot receive One Time Passwords. Without these, they cannot log in, update their details, or file returns.

Despite these obstacles, expats still faced penalties for non-compliance. The final demand letters from SARS kept arriving, adding to their stress.
The New Pre-Login Feature
Fortunately, SARS has launched a new pre-login feature. This allows taxpayers to update their contact details online. The process uses facial biometric verification linked to Home Affairs records. This is a significant improvement for expats. It shows that SARS is modernising its systems. The aim is to make life easier for taxpayers rather than just chasing non-compliant individuals through smarter digital solutions.
The Importance of Compliance
Compliance with tax regulations is crucial for South Africans living abroad. Many may not realise the implications of non-compliance. Failing to file returns can lead to severe penalties. Moreover, it can complicate future financial dealings. Therefore, staying informed and compliant is essential.
How We Can Help
At the Institute for International Tax and Finance, we assist South Africans abroad. Our focus is on navigating the complexities of tax residency, financial emigration, and SARS non-compliance. We aim to provide clear guidance and support.
📘 Read more in our CEO Michael Kransdorff’s latest opinion piece for The South African on these latest improvements: https://www.thesouthafrican.com/business/opinion-living-abroad-and-locked-out-sars-efiling-profile-finally-fix/
The Future of SARS eFiling
The recent changes at SARS indicate a positive trend. The introduction of biometric verification is just the beginning. As technology evolves, we can expect further enhancements. These improvements will likely streamline processes and reduce the burden on taxpayers.
Conclusion
In conclusion, South Africans living abroad can breathe a little easier. The new pre-login feature from SARS is a step in the right direction. It simplifies the process of updating contact details and enhances accessibility. As we move forward, staying informed and compliant will be key to navigating the complexities of financial emigration.
For those who need assistance, we are here to help. Our expertise can guide you through the intricacies of international tax matters. Together, we can ensure a smoother transition for your wealth abroad.




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